Security Policy
Security Policy
How we protect your information — and how to report a security concern.
- Effective
- June 22, 2026
- Transport
- HTTPS / TLS
- Report to
- support@scusa.shop
- Compliance
- Section 889
This Security Policy explains how SCUSA Industries LLC, referred to as “SCUSA,” “we,” “us,” or “our,” protects information when customers visit scusa.shop, place orders, contact us, or interact with our services.
01Our commitment
Protecting customer information is an important part of operating our store. We use reasonable administrative, technical, and physical safeguards designed to protect customer information across our website, checkout, order systems, and service providers.
We regularly review our security practices and work with trusted ecommerce, payment, shipping, and technology providers to help keep customer data protected.
02Encryption in transit
Traffic on scusa.shop is served over HTTPS using SSL/TLS encryption. This helps protect data transmitted between your browser and our website, including during browsing, cart activity, checkout, and account access.
03Payment security
Payments are processed through third-party payment processors that are responsible for handling sensitive payment data.
SCUSA does not intentionally collect or store full credit card numbers on its own systems. Sensitive payment information is handled directly by our payment processors according to their security and compliance practices, including PCI-DSS-related requirements where applicable.
04Account protection
Customers are responsible for protecting their account login information. To help keep your account secure:
- Use a strong, unique password
- Do not reuse passwords from other websites
- Keep your email account secure
- Do not share your account credentials
- Sign out when using a shared or public device
SCUSA will never ask for your password by email, phone, text message, or social media message.
05Phishing and suspicious messages
Customers should watch for phishing attempts, fake websites, fake order messages, and suspicious links.
Official SCUSA customer support messages should come from our verified domain or approved service providers. If you receive a suspicious message claiming to be from SCUSA, do not click links or provide sensitive information. Contact us directly at support@scusa.shop.
06Service providers
We use third-party service providers to operate our store, process payments, ship orders, prevent fraud, provide customer support, send marketing communications, and maintain website functionality.
These providers may process certain customer information only as needed to provide their services to us. We select service providers that support reasonable security and privacy practices for the services they perform.
07Reporting a vulnerability
If you believe you have found a security issue involving scusa.shop, please contact us promptly at:
support@scusa.shop
Please include enough detail for us to review the issue, such as the affected page, steps to reproduce the concern, screenshots if helpful, and your contact information.
We appreciate responsible disclosure. Do not exploit, access, alter, delete, download, or disclose customer data, order data, account data, or systems that you are not authorized to access.
08No guaranteed security
We work to protect customer information, but no website, payment system, shipping system, network, or method of electronic storage is completely secure.
We cannot guarantee that unauthorized access, data loss, misuse, system failure, cyberattack, or other security incident will never occur.
09Compliance
SCUSA Industries LLC operates as a Section 889-compliant, veteran-owned business and maintains security and privacy practices designed to support applicable ecommerce, privacy, payment, data-protection, vendor, marketplace, and government-related compliance requirements where relevant.
10Contact us
Questions or security concerns may be sent to:
5900 Balcones Dr Ste 100
Austin, TX 78731