Shipping policy
Returns & Refunds
Last Updated: January 19, 2026
At SCUSA Industries LLC (“SCUSA,” “we,” “us,” or “our”), we aim to provide high-quality products and a straightforward buying experience. If there is an issue with your order, we’ll work with you to make it right within the guidelines below.
By placing an order on scusa.shop, you agree to this Shipping & Returns Policy.
Shipping Policy – California Restrictions (AB 1263 Compliance)
At SCUSA Industries LLC, we are committed to complying with all applicable federal, state, and local laws and regulations.
Due to the requirements of California Assembly Bill 1263, we are currently unable to ship any products to customers located in the State of California.
What this means:
- Orders with a California shipping address will not be fulfilled
- Any such orders placed will be canceled and refunded in full
- This restriction applies to all products sold on scusa.shop, without exception
Order Responsibility:
By placing an order on our website, you confirm that:
- Your shipping address is not located in California
- You are in compliance with all local laws and regulations in your jurisdiction
Additional Notes:
We continuously monitor legal developments. If regulations change in the future, we will reassess and update our shipping policies accordingly.
If you have any questions, please contact us at support@scusa.shop before placing your order.
Processing and Cancellations
Order Processing and Cancellation
Orders typically ship the same or next business day. However, all orders are subject to review prior to shipment. SCUSA Industries LLC reserves the right to cancel or refuse any order due to suspected fraud, inventory issues, pricing errors, shipping restrictions, or compliance concerns. If an order is canceled before shipment, a full refund will be issued to the original payment method.
Orders that cannot be legally or operationally shipped to the destination provided may be canceled and refunded.
Returns & Refunds
Return Window
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Return requests must be submitted within 14 days of delivery.
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Items must be returned within this timeframe to be eligible.
Item Condition
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Products must be unused, unopened, and in original sealed packaging.
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For safety and quality reasons, opened or used items cannot be returned unless they arrive damaged or defective.
When Returns Are Accepted
We accept returns for:
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Damaged or defective items
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Incorrect items shipped
If you change your mind or ordered incorrectly, we may still accept the return; however, return shipping costs are the responsibility of the customer.
How to Start a Return
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Email support@scusa.shop within 14 days of delivery with your order number and reason for return.
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If applicable, include clear photos to help us resolve the issue quickly.
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Once approved, we’ll provide return instructions.
Please do not send items back without approval, as unauthorized returns cannot be processed.
Refunds
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All returned items are inspected upon receipt.
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Approved refunds are issued to the original payment method.
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Refunds are processed within 14 business days after the return is received.
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Your bank or payment provider may require additional time to post the refund.
Shipping charges are non-refundable unless the return is due to our error.
Stripper clips ship free, so no shipping charges apply to those items.
Shipping Information
Where We Ship
We ship within the United States only.
Carriers
All orders are shipped via FedEx or UPS. Carrier selection is based on destination, service level, and operational considerations.
Processing & Delivery
Estimated shipping and delivery dates are shown at checkout and are based on product availability and the selected shipping method. Delivery times are estimates and may vary by carrier.
Shipping Rates
Shipping costs are calculated at checkout and may be based on item weight. To align with carrier requirements, weights may be rounded up to the nearest full pound.
Our Commitment
If something isn’t right with your order, contact us. We stand behind our products and will address legitimate issues promptly and fairly.
Contact Us
SCUSA Industries LLC
Email: support@scusa.shop